ETCO INDIA SERVER MANAGEMENT CONSULTANCY
Copyright 2015 ETCO INDIA. All Rights Reserved
An indicative scope of proposed consulting in the area of Server Management would include the following:

(a) Operating System Management: Best practices in the management of Windows NT 4.0/2000/2003 and UNIX/LINUX/SOLARIS
operating systems. If you still have some systems on Windows NT 4.0 (no longer supported by Microsoft), then we will help you to
create a detailed migration strategy with step by step implementation plan to achieve Windows 2003 based Active Directory
infrastructure.

(b) Security Patch Management: There is a very large informal industry of Exploiters and Hackers who design and release exploits of
various software and applications almost on a daily basis. To protect the systems from attacks, the OEMs release security patches on a
regular basis. We will help you to implement a centralised Patch Management System for all your Servers.

(c) Service Packs Management: In addition to patches, service packs may be required for Bug Fixing. ETCO India would support in
ensuring a Practice whereby all the servers remain up-to-date on Service Packs.

(d) TCP and UDP Ports Management: Port Scanning Reports indicate a number of open ports (TCP as well as UDP) on the Servers.
Open ports can be a back door entry for Trojan Codes in the systems. This vulnerability grows with the size of the network and should
be controlled at the right time. Open Ports are required for Network Services and Applications to work. A good Network or Application
administrator knows the list of ports that are in use within his administrative domain. ETCO India will help you to implement best
practices in Port Management such that only required ports are opened on the Servers.

(e) Antivirus Management: Antivirus system is one of the most critical components to ensure high availability of the Servers and
workstations. ETCO India will help in defining and implementation of best practices in anti-virus management preferably on a two or
three tier framework.

(f) Administrative Account Management: Administrative accounts possess critical privileges on the Servers for their smooth operations.
ETCO India will help in implementing best practices in administrative account management.

(g) Users and Groups Management: Management of Users and Groups is very critical to ensure the right people get the right privileges
on the Servers. ETCO India will help you in implementing a sound management framework on Users and Groups Management on
Active Directory, Databases or other network services.

(h) Password Management: ETCO India shall help your organization to establish Password Policy and best practices in management
of system and User passwords. Wherever applicable, the password policy would be enforced by the system. In addition to Password
Management practices, ETCO India will support your organization to implement strong authentication techniques for the critical
Servers.

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Continuity, Information Security, IT Service Management Framework