Privacy and Refund Policy
Copyright 2015 ETCO INDIA. All Rights Reserved
ETCO INDIA is a group of professionals that operate as business associates and not just employees. All the business
associates have executed non-disclosure agreements with the firm with the commitment that all the information
related to the business and customers shall be kept confidential. In addition, ETCO INDIA enters into non-disclosure
agreements with all corporate clients. All the terms of such Non-disclosure agreements are applicable and binding
upon ETCO INDIA. In this context, ETCO INDIA has not declared the names of customers on this site as per
requirement of the non-disclosure agreements.
For the retail customers who may not sign an NDA with ETCO INDIA, it is hereby declared that:
(a) All the details of such customers, including personal and business details, captured by ETCO INDIA shall be kept
highly confidential and will not be declared to anyone outside the organisation except for situations requiring
co-operation with the investigation agencies of the Government of India.
(b) Such details shall be stored on highly secured computer systems employing modern security controls.
(c) The objective of keeping customer details is to comply with the "Know Your Customer" norms of the Government
of India as required by Anti-Money laundering, Anti-terrorism and such other policies.
(d) It is hereby declared that ETCO INDIA includes the details of the customers in the accounting statements which in
turn are audited by a certified chartered accountant. This is done in accordance with laws and regulations applicable
in India and against a non-disclosure agreement signed between ETCO INDIA and the chosen chartered
If the customer is able to justify and prove that the content of our published or submitted research papers are
plagiarised, then we shall return the amount paid by the customer in full within 15 days of presentation of such claim
and validation by using industry standard plagiarism detection tools - like Copyscape.
The refund claims can be made to Sourabh Kishore who can be contacted at +91 98105 60356 and
firstname.lastname@example.org. All refund claims should be substantiated by reports of industry standard tools.
In addition to this policy, other terms of refund shall be agreed in the Master Services Agreement signed between
ETCO INDIA and the Customer.
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